What is stored?
- Essential session cookies for login, cart, and chat continuity.
- First-party analytics events only if you choose Accept all.
- Chat messages with emails, phone numbers, and ID numbers redacted before storage.
What we store and why
Privacy is the default: we minimize data, redact sensitive text before persistence, and let you control cookies from the bottom banner.
Retention
Privacy and analytics records are retained for up to 365 days, then reviewed/rotated on a scheduled basis.
Deletion requests are reviewed within 48 hours.
Control and opt-out
- Choose Essential only to disable non-essential analytics.
- Open the data purge request form
- You can change your choice by clearing the `lid_consent` cookie in your browser.
Request a data purge
Enter your email address and we will review the request within 48 hours.