Privacy Policy

1. Who is responsible for your data

The data controller is Learn In Depth for Professional Training & Development (Commercial Registry No. 95306), Office 1811, 4th Floor, Building 74, El Nozha St., Seven Buildings Sq., Heliopolis, Cairo, Egypt. Privacy contact: support@learn-in-depth.com · +20 155 876 5064.

2. What we collect

• Account data: name, email, phone number, university, and your password (stored only as a one-way hash).
• Optional booking details you choose to give: birthday, Facebook/LinkedIn links, learning goals.
• Student ID card image — only if you request the student price, to verify eligibility.
• Payment records: order, invoice and payment status; for manual transfers (InstaPay / wallets) the transfer screenshot you upload. Card details are entered on Kashier’s page — we never see or store your card number.
• AI assistant chat messages, stored with emails, phone numbers and ID numbers redacted.
• Technical data: IP address, browser type and pages visited (server logs), and how you reached us (campaign links such as utm parameters and fbclid).

3. Why we use it

• To create your account, process bookings and payments, and activate your course on the Learn in Depth Player.
• To verify student-price eligibility.
• To send booking, confirmation, welcome and support emails, and a reminder if you leave a course in your cart.
• To issue certificates and training letters and their public verification pages.
• To show the public "Top progress" boards and recent certificates: the name on your Learn in Depth Player account (or your email if no name is set) and the steps you completed. Ask us and we will remove you from the boards.
• To understand which channels (Facebook, LinkedIn, YouTube, Google) bring students, so we can improve our advertising.
• To keep the site secure, prevent fraud, and meet legal obligations such as keeping invoices.

4. Who processes data on our behalf

• Kashier — online payment gateway.
• Wix — our learning platform and course enrollment (name, email, course).
• Google — Gmail for email, Google Sheets for booking records, and YouTube for embedded course videos.
• AI providers (Anthropic, OpenRouter) — answering chat questions and reading/validating student ID and payment screenshots.
• Meta (Facebook) — the Meta Pixel for ad measurement, loaded only if you choose “Accept all” in the cookie banner.
• We do not sell your data. We share only what each service needs to work, or what the law requires.

5. Cookies

• Essential cookies (always on): login, cart, language and your cookie choice.
• Source cookies (lid_attr_first / lid_attr_last): the first and latest campaign that brought you. With “Essential only” they are session cookies and are deleted when you close the browser.
• Analytics and advertising (first-party analytics, Meta Pixel): only with “Accept all”.
• You can change your choice at any time by clearing cookies in your browser.

6. How long we keep it

• Account data: while your account is active, or until you ask us to delete it.
• Invoices and orders: as long as Egyptian accounting law requires.
• Student ID and payment screenshots: until verification is done and any order dispute is closed; you may ask us to delete them afterwards.
• Analytics and privacy logs: up to 365 days.

7. Your rights

Under Egypt’s Personal Data Protection Law No. 151 of 2020 you can ask to access or get a copy of your data, correct it, delete it, withdraw consent to analytics/advertising cookies, and object to processing. Email support@learn-in-depth.com or use the form below; we review requests within 48 hours.

8. Security and age

The whole site runs over HTTPS, passwords are hashed, and only authorized staff can access personal data. The service is for people aged 16 and over.

9. Changes

If we change this policy materially we will email registered students. Last updated: 14 October 2026.